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Keyword: information technology

Research Article

Ensuring Efficient IT Service Management to Increase Information Systems Availability

Gilmar Barreto, Paulo D. Battaglin, Sergio Varga

J INFORM SYSTEMS ENG, Volume 4, Issue 4, Article No: em0108

https://doi.org/10.29333/jisem/6352

Research Article

Strategic Alignment IT-Business: Towards a Proactive e-Public Sector

Monica Henriques, José Braga de Vasconcelos, Gabriel Pestana, Álvaro Rocha

J INFORM SYSTEMS ENG, Volume 4, Issue 2, Article No: em0100

https://doi.org/10.29333/jisem/5932

Research Article

Managing Database Services: An Approach Based in Information Technology Services Availabilty and Continuity Management

Leonardo Bastos Pontes, Adriano Bessa Albuquerque

J INFORM SYSTEMS ENG, Volume 2, Issue 1, Article No: 1

https://doi.org/10.20897/jisem.201701