Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia

Ana Paula  Camarinha; António Abreu; Marcelo Tenório Matos  Júnior; Ivone Cardoso

doi:10.55267/iadt.07.12744

Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia

Ana Paula Camarinha ¹ ^* , António Abreu ², Marcelo Tenório Matos Júnior ³, Ivone Cardoso ²

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¹ CEOS.PP, SIIS - Social Innovation and Interactive Systems, Polytechnic of Porto / ISCAP, Portugal
² CEOS.PP, Polytechnic of Porto / ISCAP, Portugal
³ Polytechnic of Porto / ISCAP, Portugal
^* Corresponding Author

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Research Article

Journal of Information Systems Engineering and Management, 2023 - Volume 8 Issue 1, Article No: 18354
https://doi.org/10.55267/iadt.07.12744

Published Online: 03 Jan 2023

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APA 6th edition

In-text citation: (Camarinha et al., 2023)
Reference: Camarinha, A. P., Abreu, A., Júnior, M. T. M., & Cardoso, I. (2023). Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia. Journal of Information Systems Engineering and Management, 8(1), 18354. https://doi.org/10.55267/iadt.07.12744

Vancouver

In-text citation: (1), (2), (3), etc.
Reference: Camarinha AP, Abreu A, Júnior MTM, Cardoso I. Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia. J INFORM SYSTEMS ENG. 2023;8(1):18354. https://doi.org/10.55267/iadt.07.12744

AMA 10th edition

In-text citation: (1), (2), (3), etc.
Reference: Camarinha AP, Abreu A, Júnior MTM, Cardoso I. Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia. J INFORM SYSTEMS ENG. 2023;8(1), 18354. https://doi.org/10.55267/iadt.07.12744

Chicago

In-text citation: (Camarinha et al., 2023)
Reference: Camarinha, Ana Paula, António Abreu, Marcelo Tenório Matos Júnior, and Ivone Cardoso. "Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia". Journal of Information Systems Engineering and Management 2023 8 no. 1 (2023): 18354. https://doi.org/10.55267/iadt.07.12744

Harvard

In-text citation: (Camarinha et al., 2023)
Reference: Camarinha, A. P., Abreu, A., Júnior, M. T. M., and Cardoso, I. (2023). Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia. Journal of Information Systems Engineering and Management, 8(1), 18354. https://doi.org/10.55267/iadt.07.12744

MLA

In-text citation: (Camarinha et al., 2023)
Reference: Camarinha, Ana Paula et al. "Users’ perception of satisfaction of the eletronic information system – SEI in the Instituto Federal de Rondônia". Journal of Information Systems Engineering and Management, vol. 8, no. 1, 2023, 18354. https://doi.org/10.55267/iadt.07.12744

ABSTRACT

Public institutions in Brazil have undergone a major process of digitization of their procedures and services following the precepts of Industry 4.0. In this scenario, Instituto Feral da Rondônia - IFRO sought to increase its efficiency with the adoption of the Electronic Information System - SEI, adopted in 2017. The following investigation sought to know the perception of satisfaction of users of the system through the adapted application of the Model of Technology Acceptance (TAM). This is an exploratory investigation of a quantitative nature that sought to validate or reject hypotheses through the application of a questionnaire. The collected data showed that the various analyzed constructs had a positive relationship with each other, making it possible to validate all the research hypotheses. It was concluded that IFRO employees perceived the usefulness of the SEI and that this perception significantly influenced the intention to use the system and the quality, agility and planning of work in the institution.

KEYWORDS

System technology models TAM

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