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Journal of Information Systems Engineering and Management

Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach
Na Li 1 * , Thelma D. Palaoag 2, Tao Guo 1, Hongle Du 1
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1 Ph.D candidate, College of Information Technology and Computer Science, University of the Cordilleras, Baguio City, Philippines
2 Doctor, College of Information Technology and Computer Science, University of the Cordilleras, Baguio City, Philippines
* Corresponding Author
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Research Article

Journal of Information Systems Engineering and Management, 2023 - Volume 8 Issue 4, Article No: 23373
https://doi.org/10.55267/iadt.07.14046

Published Online: 30 Oct 2023

Views: 293 | Downloads: 228

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How to cite this article
APA 6th edition
In-text citation: (Li et al., 2023)
Reference: Li, N., Palaoag, T. D., Guo, T., & Du, H. (2023). Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach. Journal of Information Systems Engineering and Management, 8(4), 23373. https://doi.org/10.55267/iadt.07.14046
Vancouver
In-text citation: (1), (2), (3), etc.
Reference: Li N, Palaoag TD, Guo T, Du H. Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach. J INFORM SYSTEMS ENG. 2023;8(4):23373. https://doi.org/10.55267/iadt.07.14046
AMA 10th edition
In-text citation: (1), (2), (3), etc.
Reference: Li N, Palaoag TD, Guo T, Du H. Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach. J INFORM SYSTEMS ENG. 2023;8(4), 23373. https://doi.org/10.55267/iadt.07.14046
Chicago
In-text citation: (Li et al., 2023)
Reference: Li, Na, Thelma D. Palaoag, Tao Guo, and Hongle Du. "Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach". Journal of Information Systems Engineering and Management 2023 8 no. 4 (2023): 23373. https://doi.org/10.55267/iadt.07.14046
Harvard
In-text citation: (Li et al., 2023)
Reference: Li, N., Palaoag, T. D., Guo, T., and Du, H. (2023). Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach. Journal of Information Systems Engineering and Management, 8(4), 23373. https://doi.org/10.55267/iadt.07.14046
MLA
In-text citation: (Li et al., 2023)
Reference: Li, Na et al. "Usability Evaluation and Enhancement of the AI-Powered Smart-Campus Framework: A User-Centred Approach". Journal of Information Systems Engineering and Management, vol. 8, no. 4, 2023, 23373. https://doi.org/10.55267/iadt.07.14046
ABSTRACT
This study employs a user-centred approach to improving the user experience and maximizing the system functionality of an AI-powered smart-campus framework. The study aims to conduct the usability evaluation of the framework and identify areas for improvement. The focus areas include AI-powered features, user interactions, and design concepts. The study used Likert scale evaluations to measure user satisfaction and perceived usability. The identification and application of improvement measures resulted in positive outcomes. The feedback integration technique involves collecting and analyzing user feedback to identify areas for improvement. This feedback is then used to make iterative improvements to the framework. The study found that the feedback integration technique increased user happiness through iterative improvements. The redesign valve interface strategy involves redesigning the valve interface to make it more user-friendly. The study found that the redesign valve interface strategy raised perceived usability. Workflow optimization involves streamlining the workflow to make it more efficient. The study found that workflow optimization reduced completion times. The study used the UMM to evaluate the planning, design, implementation, and feedback aspects of the AI-powered smart-campus framework. The study found that the framework had advanced design maturity, indicating good integration of user personas and workflows. The framework also showed intermediate maturity in planning, with consistency in implementation but space for improvement. The study also highlighted the theoretical connections between UMM dimensions and quantitative metrics. This alignment between qualitative principles and quantitative measures is important for demonstrating the value of user-centred design.
KEYWORDS
AI-powered Smart Campus Usability Evaluation User Interaction User-Centered Design
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