Journal of Information Systems Engineering and Management

Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance
Fanghua Guo 1 2 * , H. Hartini 3
More Detail
1 Ph.D candidate, College of Law, Government and International Studies, Universiti Utara Malaysia, Kedah, Malaysia
2 Senior Lecturer, School of Business and Commerce, Ningxia Vocational Technological College of Industry and Commerce, Yinchuan, China
3 Senior Lecturer, College of Law, Government and International Studies, Universiti Utara Malaysia, Kedah, Malaysia
* Corresponding Author
Research Article

Journal of Information Systems Engineering and Management, 2023 - Volume 8 Issue 3, Article No: 22875
https://doi.org/10.55267/iadt.07.13852

Published Online: 31 Aug 2023

Views: 305 | Downloads: 164

How to cite this article
APA 6th edition
In-text citation: (Guo & Hartini, 2023)
Reference: Guo, F., & Hartini, H. (2023). Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance. Journal of Information Systems Engineering and Management, 8(3), 22875. https://doi.org/10.55267/iadt.07.13852
Vancouver
In-text citation: (1), (2), (3), etc.
Reference: Guo F, Hartini H. Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance. J INFORM SYSTEMS ENG. 2023;8(3):22875. https://doi.org/10.55267/iadt.07.13852
AMA 10th edition
In-text citation: (1), (2), (3), etc.
Reference: Guo F, Hartini H. Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance. J INFORM SYSTEMS ENG. 2023;8(3), 22875. https://doi.org/10.55267/iadt.07.13852
Chicago
In-text citation: (Guo and Hartini, 2023)
Reference: Guo, Fanghua, and H. Hartini. "Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance". Journal of Information Systems Engineering and Management 2023 8 no. 3 (2023): 22875. https://doi.org/10.55267/iadt.07.13852
Harvard
In-text citation: (Guo and Hartini, 2023)
Reference: Guo, F., and Hartini, H. (2023). Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance. Journal of Information Systems Engineering and Management, 8(3), 22875. https://doi.org/10.55267/iadt.07.13852
MLA
In-text citation: (Guo and Hartini, 2023)
Reference: Guo, Fanghua et al. "Exploring the Coupling Relationship Between Dynamic Marketing Capability, Strategic Information Management, and International Startup Performance". Journal of Information Systems Engineering and Management, vol. 8, no. 3, 2023, 22875. https://doi.org/10.55267/iadt.07.13852
ABSTRACT
The ever-changing environment in a highly competitive marketplace presents unlimited business opportunities and endless challenges for international startups. To explore the coupled relationship between dynamic marketing capabilities, strategic information management, and international startup performance. For the first time, this study adopts a dynamic analysis and survey methodology and establishes a scoring and analysis model under a dynamic system. A questionnaire study with real data was conducted through 348 international startups in Guangdong and Jiangsu, China, and the data were processed and analyzed with the help of analytical software. The study discusses the coupling relationship between dynamic marketing capability, strategic information management capability, and enterprise performance, and reveals the intrinsic influence law of the three from multiple dimensions. Specifically, the three dimensions of dynamic marketing capabilities, namely, market knowledge management capabilities, interface synergy capabilities, and customer relationship management capabilities, can all positively affect the performance of enterprises, only the overall effect of the three dimensions on the performance is different, in which the market knowledge management capabilities can significantly improve the performance of enterprises. The strategic information management innovation of internationalized startups has a mediating effect between dynamic marketing capabilities and corporate performance, playing an indirect positive feedback role. The above study contributes to the future marketing management and performance improvement of internationalized startups.
KEYWORDS
REFERENCES
  • Ateke, B. W., & Nwulu, C. S. (2021). Dynamic marketing capabilities and adaptability of hospitality firms in Rivers State. Nigerian Journal of Management Sciences, 22(1), 165-179. Retrieve from https://www.researchgate.net/publication/350133541_Dynamic_Marketing_Capabilities_and_Adaptability_of_Hospitality_Firms_in_Rivers_State
  • Aydiner, A. S., Tatoglu, E., Bayraktar, E., & Zaim, S. (2019). Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance. International Journal of Information Management, 47, 168-182. https://doi.org/10.1016/j.ijinfomgt.2018.12.015
  • Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
  • Buccieri, D., Javalgi, R. G., & Cavusgil, E. (2020). International New Venture performance: Role of international entrepreneurial culture, ambidextrous innovation, and dynamic marketing capabilities. International Business Review, 29(2), 1-15. https://doi.org/10.1016/j.ibusrev.2019.101639
  • Carr, N. G. (2003). IT doesn't matter. Educause Review, 38, 24-38. Retrieved from https://www.classes.cs.uchicago.edu/archive/2014/fall/51210-1/required.reading/ITDoesntMatter.pdf
  • Cepeda-Carrion, G., Cegarra-Navarro, J. G., & Jimenez-Jimenez, D. (2012). The effect of absorptive capacity on innovativeness: Context and information systems capability as catalysts. British Journal of Management, 23(1), 110-129. https://doi.org/10.1111/j.1467-8551.2010.00725.x
  • Chae, H. C., Koh, C. E., & Park, K. O. (2018). Information technology capability and firm performance: Role of industry. Information & Management, 55(5), 525-546. https://doi.org/10.1016/j.im.2017.10.001
  • Day, G. S. (1994). The Capabilities of Market-Driven Organizations. Journal of Marketing, 58(4), 37-52. https://doi.org/10.1177/002224299405800404
  • Dedrick, J., Gurbaxani, V., & Kraemer, K. L. (2003). Information technology and economic performance: A critical review of the empirical evidence. ACM Computing Surveys (CSUR), 35(1), 1-28. https://doi.org/10.1145/641865.641866
  • Fang, E., & Zou, S. (2009). Antecedents and consequences of marketing dynamic capabilities in international joint ventures. Studies, 40(5), 742-761. https://doi.org/10.1057/jibs.2008.96
  • Guo, H., Xu, H., Tang, C., Liu-Thompkins, Y., Guo, Z., & Dong, B. (2018). Comparing the impact of different marketing capabilities: Empirical evidence from B2B firms in China. Journal of Business Research, 93, 79-89. https://doi.org/10.1016/j.jbusres.2018.04.010
  • Gupta, S., Drave, V. A., Dwivedi, Y. K., Baabdullah, A. M., & Ismagilova, E. (2020). Achieving superior organizational performance via big data predictive analytics: A dynamic capability view. Industrial Marketing Management, 90, 581-592. https://doi.org/10.1016/j.indmarman.2019.11.009
  • Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage Publications. https://doi.org/10.1007/978-3-030-80519-7
  • Hariandja, E. S. (2021). Customer perspective on dynamic marketing capability in international hotels of Indonesia during Covid-19: Confirmatory factor analysis. Innovative Marketing, 17(3), 74-87. https://doi.org/10.21511/im.17(3).2021.06
  • Henderson, J. C., & Venkatraman, H. (1999). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 38(2.3), 472-484. https://doi.org/10.1147/SJ.1999.5387096
  • Hoque, M. T., Ahammad, M. F., Tzokas, N. & Gabay, G. (2021). Dimensions of dynamic marketing capability and export performance. Journal of Knowledge Management, 25(5), 1219-1240. https://doi.org/10.1108/JKM-09-2019-0482
  • Hoque, M. T., Ahammad, M. F., Tzokas, N., Tarba, S., & Nath, P. (2022). Eyes open and hands-on: Market knowledge and marketing capabilities in export markets. International Marketing Review, Volume 39 (3), 431-462. https://doi.org/10.1108/IMR-01-2021-0003
  • Hoque, M. T., Nath, P., Ahammad, M. F., Tzokas, N., & Yip, N. (2022). Constituents of dynamic marketing capability: Strategic fit and heterogeneity 107 in export performance. Journal of Business Research, 144 (1), 1007-1023. https://doi.org/10.1016/j.jbusres.2022.02.011
  • Ledesma-Chaves, P., Arenas-Gaitán, J., & Garcia-Cruz, R. (2020). International expansion: Mediation of dynamic capabilities. Marketing Intelligence & Planning, 38 (5), 637-652. https://doi.org/10.1108/MIP-05-2019-0269
  • Mikalef, P., Boura, M., Lekakos, G., & Krogstie, J. (2019). Big data analytics capabilities and innovation: the mediating role of dynamic capabilities and moderating effect of the environment. British Journal of Management, 30(2), 272-298. https://doi.org/10.1111/1467-8551.12343
  • Mitręga, M. (2020). Dynamic marketing capability – Refining the concept and applying it to company innovations. Journal of Business & Industrial Marketing, 35 (2), 193-203. https://doi.org/10.1108/JBIM-01-2019-0007
  • Ortiz, P. A. G., García, H. C., Gardó, T. F., & Vivas, N. R. (2021). Dynamic marketing capabilities as drivers of international channel integration: Is this true for Latin American SMEs?. Qualitative Market Research, 24(5), 653-682. https://doi.org/10.1108/QMR-01-2021-0007
  • Oviatt, B. M., & McDougall, P. P. (2005). Toward a theory of International New Ventures. Journal of international business studies, 36, 29-41. https://doi.org/10.1057/palgrave.jibs.8400128
  • Peng, J., Quan, J., Zhang, G., & Dubinsky, A. J. (2016). Mediation effect of business process and supply chain management capabilities on the impact of IT on firm performance: Evidence from Chinese firms. International Journal of Information Management, 36(1), 89-96. https://doi.org/10.1016/j.ijinfomgt.2015.09.006
  • Pérez-López, S., & Alegre, J. (2012). Information technology competency, knowledge processes, and firm performance. Industrial Management & Data Systems, 112(4), 644-662. https://doi.org/10.1108/02635571211225521
  • Reimann, C., Carvalho, F., & Duarte, M. (2021). The Influence of dynamic and adaptive marketing capabilities on the performance of Portuguese SMEs in the B2B international market. Sustainability, 13 (2), 1-23. https://doi.org/10.3390/su13020579
  • Sukdej, S., & Ussahawanitchakit, P. (2015). Dynamic marketing capability and marketing survival: Evidence from auto parts businesses in Thailand. The Business & Management Review, 7(1), 177-188.
  • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
  • Varadarajan, P. R., & Yadav, M. S. (2002). Marketing strategy and the internet: An organizing framework. Journal of the Academy of Marketing Science, 30: 296-312. https://doi.org/10.1177/009207002236907
  • Vorhies, D. W., & Morgan, N. A. (2005). Benchmarketing marketing capabilities for sustainable competitive advantage. Journal of Marketing, 69(1), 80-94. https://doi.org/10.1509/jmkg.69.1.80.55505
  • Xu, H., Guo, H., Zhang, J., & Dang, A. (2018). Facilitating dynamic marketing capabilities development for domestic and foreign firms in an emerging economy. Journal of Business Research, 86, 141-152. https://doi.org/10.1016/j.jbusres.2018.01.038
  • Yeh, C. H., Lee, G. G., & Pai, J. C. (2012). How information system capability affects e-business information technology strategy implementation: An empirical study in Taiwan. Business Process Management Journal, 18(2), 197-218. https://doi.org/10.1108/14637151211225171
  • Zeiss, R., Ixmeier, A., Recker, J., & Kranz, J. (2021). Mobilizing information systems scholarship for a circular economy: Review, synthesis, and directions for future research. Information Systems Journal, 31(1), 148-183. https://doi.org/10.1111/isj.12305
LICENSE
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.