Journal of Information Systems Engineering and Management

Journal of Information Systems Engineering and Management, 2024 - Volume 9 Issue 1, Article No: 25574
https://doi.org/10.55267/iadt.07.14317

Published Online: 29 Jan 2024

Views: 995 | Downloads: 669

The aim of this study was to explore the relationship between project manager competence and project performance with the mediating role of team communication, employee trust, employee capability and team atmosphere. To achieve its objectives, this study used a quantitative research approach. Data was collected from 175 employees working on various projects in China. A structured questionnaire was used to collect the data from the respondents. All items were measured on a five-point Likert scale adapted from previous studies. Collected data was analyzed by using SPSS. The findings of the study showed that the performance of a project is significantly affected by the competencies of project managers. Moreover, the findings also showed that this relationship is significantly and positively mediated by team communication, employee trust, employee capability and team atmosphere. The findings show that the effectiveness of project manager competencies in enhancing project performance is influenced by these mediating factors which contribute to the success of the project. This research contributes to the theoretical understanding of project management by highlighting the multifaceted nature of project performance. It underscores the importance of holistic project management practices, where emphasis on both project manager competence and team dynamics is essential. Practically, the study offers insights for organizations and project managers, emphasizing the need for comprehensive skill development and fostering positive team environments. This study's originality lies in its comprehensive exploration of the mediating roles within the context of project manager competence and its implications in a globalized business environment.

Employee Capability Employee Trust Manager Competence Project Performance Team Atmosphere Team Communication

• Abadilla, T. L. G., Little, T. M. C., Smith, E., & Cornejo, J. (2023). How to improve communication between the perioperative team and patient’s family/Designee during their perioperative journey while keeping it meaningful, safe and effective. Journal of PeriAnesthesia Nursing, 38(4), e11.
• Ahmad, N., Waqas, M., & Zhang, X. (2021). Public sector employee perspective towards adoption of E-government in Pakistan: A proposed research agenda. Data and Information Management, 5(1), 119-124.
• Alegret, N., Usart, M., Valle, A., De la Flor, A. R., Subirana, L., & Valero, R. (2023). Improvement of teamwork nontechnical skills through polytrauma simulation cases using the Communication and Teamwork Skills (CATS) assessment tool. Journal of Surgical Education. https://doi.org/10.1016/j.jsurg.2023.02.010
• An, N., Qiang, M., Wen, Q., Jiang, H., & Xia, B. (2019). Contribution of project managers’ capability to project ending performance under stressful conditions. European Management Journal, 37(2), 198-209.
• Bachtadze, N., Kulba, V., Nikulina, I., Zaikin, O., & Żylawski, A. (2019). Mathematical model and method of analysis of the personal and group competence to complete the project task. IFAC-PapersOnLine, 52(13), 469-474.
• Bacon, N., & Hoque, K. (2005). HRM in the SME sector: Valuable employees and coercive networks. International Journal of Human Resource Management, 16(11), 1976-1999.
• Bogerd, R., Silkens, M. E., Keuken, D. G., Hassink, R. J., Henriques, J. P., & Lombarts, K. M. (2023). Work-related well-being among Dutch cardiologists—A national survey. Current Problems in Cardiology, 48(4), 101538.
• Bontis, N., & Serenko, A. (2007). The moderating role of human capital management practices on employee capabilities. Journal of Knowledge Management, 11(3), 31-51.
• Buccieri, D., Javalgi, R. G., & Gross, A. (2022). Examining the formation of entrepreneurial resources in emerging market international new ventures. Industrial Marketing Management, 103, 1-12.
• Castro, M. S., Bahli, B., Ferreira, J. J., & Figueiredo, R. (2023). Comparing single-item and multi-item trust scales: Insights for assessing trust in project leaders. Behavioral Sciences, 13(9), 786.
• Ceh-Varela, E., Canto-Bonilla, C., & Duni, D. (2023). Application of project-based learning to a software engineering course in a hybrid class environment. Information and Software Technology, 158, 107189.
• Chatterjee, S., Chaudhuri, R., González, V. I., Kumar, A., & Singh, S. K. (2022). Resource integration and dynamic capability of frontline employee during COVID-19 pandemic: From value creation and engineering management perspectives. Technological Forecasting and Social Change, 176, 121446.
• Cortázar, C., Nussbaum, M., Alario-Hoyos, C., Goñi, J., & Alvares, D. (2022). The impacts of scaffolding socially shared regulation on teamwork in an online project-based course. The Internet and Higher Education, 55, 100877.
• Fernandes, G., Domingues, J., Tereso, A., & Pinto, E. (2021). A stakeholders’ perspective on risk management for collaborative university-industry R&D programs. Procedia Computer Science, 181, 110-118.
• Garay, S., Haeger, M., Kühnlein, L., Sulmann, D., & Suhr, R. (2023). Interventions to enhance safety culture for nursing professionals in long-term care: A systematic review. International Journal of Nursing Studies Advances, 5, 100119.
• Glikson, E., & Erez, M. (2020). The emergence of a communication climate in global virtual teams. Journal of World Business, 55(6), 101001.
• Guerra, B. C., Leite, F., & Faust, K. M. (2020). 4D-BIM to enhance construction waste reuse and recycle planning: Case studies on concrete and drywall waste streams. Waste Management, 116, 79-90.
• Hartner-Tiefenthaler, M., Loerinc, I., Hodzic, S., & Kubicek, B. (2022). Development and validation of a scale to measure team communication behaviors. Frontiers in Psychology, 13, 961732.
• Hurtak, S., Kashyap, V., & Ehret, M. (2022). Lightening the dark side of customer participation—The mitigating role of relationship performance in business-to-business project contexts. Journal of Business Research, 140, 220-231.
• Kettinger, W. J., Ryoo, S. Y., & Marchand, D. A. (2021). We’re engaged! Following the path to a successful information management capability. The Journal of Strategic Information Systems, 30(3), 101681.
• Khan, S. A. R., Sheikh, A. A., & Ahmad, Z. (2023). Developing the interconnection between green employee behavior, tax avoidance, green capability, and sustainable performance of SMEs through corporate social responsibility. Journal of Cleaner Production, 419, 138236.
• Krejcie, R. V, & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607-610.
• Licorish, S. A., da Costa, D. A., Zolduoarrati, E., & Grattan, N. (2024). Relating team atmosphere and group dynamics to student software development teams’ performance. Information and Software Technology, 167, 107377.
• Lin, Q. (2023). Transformational leadership and innovative work behavior: The role of identification, voice and innovation climate. International Journal of Hospitality Management, 113, 103521.
• Mayr, K., & Teller, C. (2023). Customer deviance in retailing: Managers’ emotional support and employees’ affective wellbeing. Journal of Retailing and Consumer Services, 72, 103291.
• Muneer, M., Khan, N., Awais Hussain, M., Shuai, Z., Khan, A. A., Farooq, R., ... Tariq, M. A. U. R. (2022). A quantitative study of the impact of organizational culture, communication management, and clarity in project scope on constructions’ project success with moderating role of project manager’s competencies to enhance constructions management practices. Buildings, 12(11), 1856.
• Muntu, D., Setyawati, R., Riantini, L. S., & Ichsan, M. (2021). Effect of human resources management and advances to improve construction project performance. Physics and Chemistry of the Earth, Parts A/B/C, 122, 103000.
• Nazy, N. L., Herlihy, W. M., & Rickley, W. F. (2021). Improving staff engagement and development using pharmacy professional advancement career tract program. Journal of the American Pharmacists Association, 61(3), e138-e142.
• Nisula, A. M., Blomqvist, K., Bergman, J. P., & Yrjölä, S. (2022). Organizing for knowledge creation in a strategic interorganizational innovation project. International Journal of Project Management, 40(4), 398-410.
• Nunes, M., Abreu, A., Bagnjuk, J., & Tiedtke, J. (2021). Measuring project performance by applying social network analyses. International Journal of Innovation Studies, 5(2), 35-55.
• Oh, M., & Choi, S. (2020). The competence of project team members and success factors with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 51.
• Peng, Y. P., & Chuang, P. H. (2020). A competency model for volunteer storytellers in public libraries. Libri, 70(1), 49-64.
• Perteet-Jackson, A., Jansma, M., Marquart, L., & Wibbens, K. (2022). Preparing the future nutrition professional: A summer internship case study examining food systems. Current Developments in Nutrition, 6(Supplement_1), 433-433.
• Pollack, J., & Matous, P. (2019). Testing the impact of targeted team building on project team communication using social network analysis. International Journal of Project Management, 37(3), 473-484.
• Princes, E., & Said, A. (2022). The impacts of project complexity, trust in leader, performance readiness and situational leadership on financial sustainability. International Journal of Managing Projects in Business, 15(4), 619-644.
• Purwanto, A. (2020). The effect of work-family conflict on job satisfaction and performance: A study of Indonesian female employees. International Journal of Advanced Science and Technology, 29(03), 6724-6748.
• Raes, A. M. L., De Jong, S. B., & Bruch, H. (2022). Setting the tone at the top: How the interface processes of organizational climate and non-TMT Managers’ leadership transmit TMT cohesion to employees. Long Range Planning, 55(3), 102157.
• Ram, J. (2023). Investigating staff capabilities to make projects resilient: A systematic literature review and future directions. International Journal of Production Economics, 255, 108687. https://doi.org/https://doi.org/10.1016/j.ijpe.2022.108687
• Robinson, A., & Rose Munro, L. (2014, October). New generation learning environments: Creating good acoustic environments-policy to implementation. In Inter-Noise and Noise-Con Congress and Conference Proceedings (pp. 638-649). Institute of Noise Control Engineering. Retrieved from https://www.acoustics.asn.au/conference_proceedings/INTERNOISE2014/papers/p89.pdf
• Ruble, M. J., Cole, J. D., Weiss, S. S., Clayton, R., & Weiss, L. (2022). The relationship between pharmacist emotional intelligence, occupational stress, job performance, and psychological affective well-being. Journal of the American Pharmacists Association, 62(1), 120-124.
• Schei, G. S., Høigaard, R., Erikstad, M. K., Ivarsson, A., & Haugen, T. (2023). Identity leadership and cohesion in elite sport: The mediating role of intra-team communication. Heliyon, 9(7), e17853.
• Schmidt, L., Falk, T., Siegmund-Schultze, M., & Spangenberg, J. H. (2020). The objectives of stakeholder involvement in transdisciplinary research. A conceptual framework for a reflective and reflexive practise. Ecological Economics, 176, 106751.
• Sergeeva, N., & Kortantamer, D. (2021). Enriching the concept of authentic leadership in project-based organisations through the lens of life-stories and self-identities. International Journal of Project Management, 39(7), 815-825.
• Shabbir, T., Naz, K., & Trivedi, S. D. (2021). Perceived organizational support and employee performance. International Journal of Educational Administration, Management, and Leadership, 2(1), 35-44.
• Shang, K., Cao, Y., & Wu, J. (2023). An exploratory study on the impact of cross-organizational control and knowledge sharing on project performance. Buildings, 13(5), 1113.
• Soderberg, A. T., & Romney, A. C. (2022). Building trust: How leaders can engender feelings of trust among followers. Business Horizons, 65(2), 173-182.
• Strimovskaya, A., & Barykin, S. (2023). A multidimensional approach to the resource allocation problem (RAP) through the prism of industrial information integration (III). Journal of Industrial Information Integration, 34, 100473.
• Tran, T. D., Vu, P. M., Pham, H. T., Au, L. N., Do, H. P., Doan, H. T., ... Vu, N. V. (2022). Transforming medical education to strengthen the health professional training in Viet Nam: A case study. The Lancet Regional Health–Western Pacific, 27. https://doi.org/10.1016/j.lanwpc.2022.100543
• van der Kleij, R., Wijn, R., & Hof, T. (2020). An application and empirical test of the Capability Opportunity Motivation-Behaviour model to data leakage prevention in financial organizations. Computers & Security, 97, 101970.
• Wagner, B., & Koob, C. (2022). The relationship between leader-member exchange and work engagement in social work: A mediation analysis of job resources. Heliyon, 8(1), e08793.
• Wang, T. (2019). Exploring the mode of entrepreneurship education based on the legal-business compound competency in China. Frontiers in Psychology, 10, 1055.
• Weldon, S. M., Korkiakangas, T., Calzada, J., Korndorffer, J. R., & Kneebone, R. L. (2019). A surgical team simulation to improve teamwork and communication across two continents: ViSIOT proof-of-concept study. Journal of Surgical Education, 76(5), 1413-1424.
• Yang, M., Luu, T. T., & Qian, D. (2021). Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation. International Journal of Hospitality Management, 98, 103035.
• Yuan, R., Luo, J., Liu, M. J., & Yannopoulou, N. (2022). “I am proud of my job”: Examining the psychological mechanism underlying technological innovation’s effects on employee brand ambassadorship. Technological Forecasting and Social Change, 182, 121833.
• Zaman, U., Jabbar, Z., Nawaz, S., & Abbas, M. (2019). Understanding the soft side of software projects: An empirical study on the interactive effects of social skills and political skills on complexity—performance relationship. International Journal of Project Management, 37(3), 444-460.
• Zhao, X., Hwang, B. G., & Lim, J. (2020). Job satisfaction of project managers in green construction projects: Constituents, barriers, and improvement strategies. Journal of Cleaner Production, 246, 118968.
• Zhou, W., Poh, C. L., Chan, H. L., & Shorey, S. (2022). Development of entrustable professional activities for advanced practice nurses education. Nurse Education Today, 116, 105462.

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.