Journal of Information Systems Engineering and Management

Automated Readability Assessment for Spanish e-Government Information
Jorge Morato 1 * , Ana Iglesias 1, Adrián Campillo 1, Sonia Sanchez-Cuadrado 2
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1 Computer Science Department, Universidad Carlos III de Madrid, Leganes, SPAIN
2 Library and Information Sc. Dep., Universidad Complutense de Madrid, Madrid, SPAIN
* Corresponding Author
Research Article

Journal of Information Systems Engineering and Management, 2021 - Volume 6 Issue 2, Article No: em0137
https://doi.org/10.29333/jisem/9620

Published Online: 21 Jan 2021

Views: 237 | Downloads: 208

How to cite this article
APA 6th edition
In-text citation: (Morato et al., 2021)
Reference: Morato, J., Iglesias, A., Campillo, A., & Sanchez-Cuadrado, S. (2021). Automated Readability Assessment for Spanish e-Government Information. Journal of Information Systems Engineering and Management, 6(2), em0137. https://doi.org/10.29333/jisem/9620
Vancouver
In-text citation: (1), (2), (3), etc.
Reference: Morato J, Iglesias A, Campillo A, Sanchez-Cuadrado S. Automated Readability Assessment for Spanish e-Government Information. J INFORM SYSTEMS ENG. 2021;6(2):em0137. https://doi.org/10.29333/jisem/9620
AMA 10th edition
In-text citation: (1), (2), (3), etc.
Reference: Morato J, Iglesias A, Campillo A, Sanchez-Cuadrado S. Automated Readability Assessment for Spanish e-Government Information. J INFORM SYSTEMS ENG. 2021;6(2), em0137. https://doi.org/10.29333/jisem/9620
Chicago
In-text citation: (Morato et al., 2021)
Reference: Morato, Jorge, Ana Iglesias, Adrián Campillo, and Sonia Sanchez-Cuadrado. "Automated Readability Assessment for Spanish e-Government Information". Journal of Information Systems Engineering and Management 2021 6 no. 2 (2021): em0137. https://doi.org/10.29333/jisem/9620
Harvard
In-text citation: (Morato et al., 2021)
Reference: Morato, J., Iglesias, A., Campillo, A., and Sanchez-Cuadrado, S. (2021). Automated Readability Assessment for Spanish e-Government Information. Journal of Information Systems Engineering and Management, 6(2), em0137. https://doi.org/10.29333/jisem/9620
MLA
In-text citation: (Morato et al., 2021)
Reference: Morato, Jorge et al. "Automated Readability Assessment for Spanish e-Government Information". Journal of Information Systems Engineering and Management, vol. 6, no. 2, 2021, em0137. https://doi.org/10.29333/jisem/9620
ABSTRACT
This paper automatically evaluates the readability of Spanish e-government websites. Specifically, the websites collected explain e-government administrative procedures. The evaluation is carried out through the analysis of different linguistic characteristics that are presumably associated with a better understanding of these resources. To this end, texts from websites outside the government websites have been collected. These texts clarify the procedures published on the Spanish Government’s websites. These websites constitute the part of the corpus considered as the set of easy documents. The rest of the corpus has been completed with counterpart documents from government websites. The text of the documents has been processed, and the difficulty is evaluated through different classic readability metrics. At a later stage, automatic learning methods are used to apply algorithms to predict the difficulty of the text. The results of the study show that government web pages show high values for comprehension difficulty. This work proposes a new Spanish-language corpus of official e-government websites. In addition, a large number of combined linguistic attributes are applied, which improve the identification of the level of comprehensibility of a text with respect to classic metrics.
KEYWORDS
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