Banking desmaterialization using cloud computing
Joana Silva 1 * , Cláudio Teixeira 1, Joaquim Sousa Pinto 1
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1 Universidade de Aveiro, PORTUGAL
* Corresponding Author

Abstract

The technological challenges have led the bank sector to actively bet on technological innovation strategy including the provision of applications for mobile devices. However, the development of mobile tools has had a greater expression for customers than for commercial managers of banks. This paper aims to present an architecture that supports the desmaterialization of transactions at the counters of bank branches. The main goal is to foster the relationship between banks and their customers, giving flexibility to managers to conduct banking transactions from any mobile device, anywhere. This architecture is a results of a dissertation carried out under a master's degree in Information Systems.

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Article Type: Research Article

https://doi.org/10.20897/lectito.201618

J INFORM SYSTEMS ENG, 2016 - Volume 1 Issue 2, pp. 123-140

Publication date: 22 Mar 2016

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Article Downloads: 1480

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