Integrated Framework based on Critical Success Factors for E-Commerce

M. L. R. Varela; A. F. Araújo; G. G. Vieira; V. K. Manupati; K. Manoj

doi:10.20897/jisem.201704

Integrated Framework based on Critical Success Factors for E-Commerce

M. L. R. Varela ¹ ^* , A. F. Araújo ¹, G. G. Vieira ¹, V. K. Manupati ², K. Manoj ²

More Detail

¹ University of Minho, PORTUGAL
² VIT University, INDIA
^* Corresponding Author

Full Text (PDF)

Research Article

Journal of Information Systems Engineering and Management, 2017 - Volume 2 Issue 1, Article No: 4
https://doi.org/10.20897/jisem.201704

Published Online: 05 Jan 2017

Views: 4669 | Downloads: 4639

Open Access

How to cite this article

APA 6th edition

In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R., Araújo, A. F., Vieira, G. G., Manupati, V. K., & Manoj, K. (2017). Integrated Framework based on Critical Success Factors for E-Commerce. Journal of Information Systems Engineering and Management, 2(1), 4. https://doi.org/10.20897/jisem.201704

Vancouver

In-text citation: (1), (2), (3), etc.
Reference: Varela MLR, Araújo AF, Vieira GG, Manupati VK, Manoj K. Integrated Framework based on Critical Success Factors for E-Commerce. J INFORM SYSTEMS ENG. 2017;2(1):4. https://doi.org/10.20897/jisem.201704

AMA 10th edition

In-text citation: (1), (2), (3), etc.
Reference: Varela MLR, Araújo AF, Vieira GG, Manupati VK, Manoj K. Integrated Framework based on Critical Success Factors for E-Commerce. J INFORM SYSTEMS ENG. 2017;2(1), 4. https://doi.org/10.20897/jisem.201704

Chicago

In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R., A. F. Araújo, G. G. Vieira, V. K. Manupati, and K. Manoj. "Integrated Framework based on Critical Success Factors for E-Commerce". Journal of Information Systems Engineering and Management 2017 2 no. 1 (2017): 4. https://doi.org/10.20897/jisem.201704

Harvard

In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R., Araújo, A. F., Vieira, G. G., Manupati, V. K., and Manoj, K. (2017). Integrated Framework based on Critical Success Factors for E-Commerce. Journal of Information Systems Engineering and Management, 2(1), 4. https://doi.org/10.20897/jisem.201704

MLA

In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R. et al. "Integrated Framework based on Critical Success Factors for E-Commerce". Journal of Information Systems Engineering and Management, vol. 2, no. 1, 2017, 4. https://doi.org/10.20897/jisem.201704

ABSTRACT

E-commerce has been increasingly applied as it promotes economic growth by enabling online shops to compete within a global market scenario. There are critical success factors that permit to distinguish a good business on the Internet and this knowledge may allow reaching an important competitive advantage for business sustainability. As many disciplines are involved, when determining critical success factors, e-commerce requires an effective coordination and integration in a collaborative way. In e-commerce, as well as in any other ecosystem, the breaking down of some integrating elements may provoke a collapse on the whole system. The various stakeholders involved in a given business should, therefore, be involved and work together to achieve a high-quality product that fully satisfies the end customer's needs and wishes. To meet the above requirement, this paper proposes a multi-perspective critical success factors (MPCSF) model for online shopping.

KEYWORDS

e-commerce critical success factors on-line shopping support

REFERENCES

---

LICENSE

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.