Journal of Information Systems Engineering and Management

Integrated Framework based on Critical Success Factors for E-Commerce
M. L. R. Varela 1 * , A. F. Araújo 1, G. G. Vieira 1, V. K. Manupati 2, K. Manoj 2
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1 University of Minho, PORTUGAL
2 VIT University, INDIA
* Corresponding Author
Research Article

Journal of Information Systems Engineering and Management, 2017 - Volume 2 Issue 1, Article No: 4
https://doi.org/10.20897/jisem.201704

Published Online: 05 Jan 2017

Views: 3620 | Downloads: 3540

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APA 6th edition
In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R., Araújo, A. F., Vieira, G. G., Manupati, V. K., & Manoj, K. (2017). Integrated Framework based on Critical Success Factors for E-Commerce. Journal of Information Systems Engineering and Management, 2(1), 4. https://doi.org/10.20897/jisem.201704
Vancouver
In-text citation: (1), (2), (3), etc.
Reference: Varela MLR, Araújo AF, Vieira GG, Manupati VK, Manoj K. Integrated Framework based on Critical Success Factors for E-Commerce. J INFORM SYSTEMS ENG. 2017;2(1):4. https://doi.org/10.20897/jisem.201704
AMA 10th edition
In-text citation: (1), (2), (3), etc.
Reference: Varela MLR, Araújo AF, Vieira GG, Manupati VK, Manoj K. Integrated Framework based on Critical Success Factors for E-Commerce. J INFORM SYSTEMS ENG. 2017;2(1), 4. https://doi.org/10.20897/jisem.201704
Chicago
In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R., A. F. Araújo, G. G. Vieira, V. K. Manupati, and K. Manoj. "Integrated Framework based on Critical Success Factors for E-Commerce". Journal of Information Systems Engineering and Management 2017 2 no. 1 (2017): 4. https://doi.org/10.20897/jisem.201704
Harvard
In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R., Araújo, A. F., Vieira, G. G., Manupati, V. K., and Manoj, K. (2017). Integrated Framework based on Critical Success Factors for E-Commerce. Journal of Information Systems Engineering and Management, 2(1), 4. https://doi.org/10.20897/jisem.201704
MLA
In-text citation: (Varela et al., 2017)
Reference: Varela, M. L. R. et al. "Integrated Framework based on Critical Success Factors for E-Commerce". Journal of Information Systems Engineering and Management, vol. 2, no. 1, 2017, 4. https://doi.org/10.20897/jisem.201704
ABSTRACT
E-commerce has been increasingly applied as it promotes economic growth by enabling online shops to compete within a global market scenario. There are critical success factors that permit to distinguish a good business on the Internet and this knowledge may allow reaching an important competitive advantage for business sustainability. As many disciplines are involved, when determining critical success factors, e-commerce requires an effective coordination and integration in a collaborative way. In e-commerce, as well as in any other ecosystem, the breaking down of some integrating elements may provoke a collapse on the whole system. The various stakeholders involved in a given business should, therefore, be involved and work together to achieve a high-quality product that fully satisfies the end customer's needs and wishes. To meet the above requirement, this paper proposes a multi-perspective critical success factors (MPCSF) model for online shopping.
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.