Assessing and explaining local e-government maturity in the Iberoamerican community

Gustavo Gouvêa Maciel 1 * , Hélder Gomes 1, Gonçalo Paiva Dias 1

J INFORM SYSTEMS ENG, Volume 1, Issue 2, pp. 91-109.

https://doi.org/10.20897/lectito.201616

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Abstract

This paper assesses local e-government maturity in the Iberoamerican community. Sixty Andorran, Argentinian, Brazilian, Chilean, Colombian, Costa Rican, Mexican, Portuguese, Spanish, and Uruguayan cities were considered in this study. A demographic criterion was adopted to define the municipalities observed within those countries and a three-dimensional model was used to evaluate each municipal website. Then, we conclude that local e-government still has a substantial room for improvement in the region and that population density is relevant to explain local e-government maturity, albeit only in its intrinsic Information and Participation dimensions.

Keywords

e-government, local government, maturity, population density, Iberoamerican countries, municipalities

Citation

Maciel, G. G., Gomes, H., and Dias, G. P. (2016). Assessing and explaining local e-government maturity in the Iberoamerican community. Journal of Information Systems Engineering & Management, 1(2), pp. 91-109. https://doi.org/10.20897/lectito.201616

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