The Effectiveness of Implementing the Digitization Program for Integrated Procurement of Goods and Services to Achieve Procurement Goals and Targets at PT PLN (Persero)

Abstract

As one of the largest companies in Indonesia, PT PLN (Persero) has succeeded in entering the list of the top 10 largest companies in Southeast Asia according to the Fortune Southeast Asia 500 version in 2024, because it has successfully carried out business transformation and classy performance. PT PLN (Persero) has mapped all future business potential and carried out digital transformation through the development of revolutionary new technology. PT. PLN (Persero) has transformed IT system transformation, implementing smart technology and integrating the Internet of Things, Artificial Intelligence, Machine Learning and Big Data for operational efficiency and service improvement. -One of the Innovation initiatives of PT. PLN (Persero) in digitizing the procurement of goods and services is Smart Supply Chain and procurement such as e-procurement applications, e-catalog, e-DPT, e-marketplace, and vendor management system. The information systems and applications developed in the digitization of procurement have implemented regulations that have been updated based on Director's Regulation No. 0018.P/DIR/2023 dated 07 July 2023 concerning Strategic Policy for Procurement of Goods/Services for PT PLN (Persero). This article will analyze the effectiveness of the Implementation of Digitization of Procurement of Goods and Services at PT PLN (Persero) based on the latest board of directors' regulations to achieve targets for procurement of goods and services, namely appropriate quality, quantity, location, time, socioeconomic objectives and costs using the service availability variable, fulfillment, efficiency, and security. The method used in this research is a quantitative method with a purposive sampling survey approach with the criteria that the respondent is a user of the digital procurement system at PT PLN (Persero). Based on the results of questionnaire test analysis, observations, and other supporting data, it can be concluded that the  Implementing the Digitization Program for Integrated Procurement of Goods and Services to Achieve Procurement Goals and Targets at PT PLN (Persero) based on Directors' Regulation No.0018.P/DIR/2023 of this research are very effective because they fulfill all the criteria and variables tested.