The Influence of IoT on Employee Engagement in Healthcare: A Comprehensive Review

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Pinki Paul, Balgopal Singh

Abstract

In recent years, the Internet of Things (IoT) has changed the healthcare industry by improving operational efficiency and optimizing labour management. Employee participation is an important factor that affects healthcare operations. This is because engaged staff are more productive, satisfied, and devoted to their role. This article analyses various IoT applications such as intellectual plans and HR analysis, which considers into account the effects of IoT on the participation of medical personnel. This study considers whether IoT improves emotional, cognitive, and physical participation, reduces work duration, provides real-time feedback, and improves decision-making and mainly emphasizes how the Job Demand-Resources model (JD-R) is integrated with IoT to maintain the balance of the requirements for work and resources to manage the exhaustion and improve the welfare of the employee. Topic research on major healthcare industries showed the successful implementation of IoT, which increases employee satisfaction and efficiency. However, IoT offers significant opportunities, but fear of employee data confidentiality, security, and observation remains a major problem. This article also recommends a strategic approach to hospital managers and IoT integration by contributing to a transparent, supportive, and effective culture at work. Furthermore, the study also suggests that future research should focus on the long-term impact of the IoT, the ethical consideration of data management, and the analysis controlled by artificial intelligence in the personalized employee strategy. By effectively using IoT, medical organizations can create an innovative and adaptive work environment that increases the satisfaction of employees.

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