An Examination of Virtual Learning Platform (VLP) Usage, Engagement Factors, and Effectiveness in Education: An Analysis Using the Delone and Mclean Model

Abstract

The current educational landscape integrates learning management systems (LMS) to cater to the needs and demands of the digital and virtual era. Central Bicol State University of Agriculture’s LMS, the Virtual Learning Portal (VLP) is implemented to teach and learn, offering flexible and accessible avenues for students and instructors. This research explores the utilization, engagement factors, and effectiveness of VLPs within educational settings. Employing the updated DeLone and Mclean Model as a guiding framework, the study delves into the multifaceted dimensions of VLP usage, scrutinizing the frequency and patterns of engagement among students and instructors alike. Additionally, the research aims to assess the perceived effectiveness of Learning Management Systems (LMS) incorporated within VLPs. The researcher utilized online surveys and data mining techniques to gather information from a sample of LMS users, comprising students and faculty members. The information collected is then evaluated using statistical techniques to assess the correlations between the various parameters and ascertain their impact on LMS success. The results showed that system information and service quality influence user satisfaction and behavioral intention to utilize the LMS. Further evidence that a great LMS experience enhances learning outcomes is the positive correlation between user happiness and learning effectiveness. The implications of this research highlighted the importance of prioritizing system quality, information quality, and service quality in LMS design and implementation. It focuses on the significance of ongoing evaluation and enhancement of these elements to guarantee a satisfying user experience and increased learning efficacy. The results also show that user happiness is a critical factor in determining how well an LMS performs, indicating the necessity of a user-centered design and individualized learning strategies within the LMS. This research contributes to the existing body of knowledge by providing insights into evaluating LMS success using the updated DeLone and McLean model.