Psychological Study of Job Stress, Job Satisfaction, and Well-Being of IT Employees: The Role of Information Systems

Abstract

The Information Technology (IT) sector is a rapidly evolving industry characterized by high-performance expectations, tight deadlines, and continuous skill enhancement, all of which contribute to substantial workplace stress. This study examines the psychological impact of job stress on IT employees, focusing on its effects on job satisfaction and overall well-being. A key aspect of this research is the role of Information Systems (IS) in either mitigating or exacerbating these stressors. Factors such as excessive workload, rapid technological advancements, global collaboration, and organizational changes are analyzed to understand their influence on employee well-being. This study applies established theoretical models to assess the relationship between job stress, job satisfaction, and burnout, emphasizing how Information Systems—through automation, communication tools, and workflow management—affect employee experiences. Additionally, the research explores coping mechanisms and organizational support strategies, including stress management programs, flexible work arrangements, and digital well-being interventions. The findings provide valuable insights for IT organizations, offering recommendations on optimizing Information Systems to reduce stress and enhance job satisfaction. By implementing tailored workplace support systems and technology-driven solutions, businesses can promote a healthier, more productive work environment while sustaining high employee engagement in the dynamic IT sector.