“Mapping Research on Attrition Aspects and Millennial Retention”- Bibliometric analysis of present status with Reference to IT Sector

Abstract

Purpose: This paper aims to investigate the attrition factors and retention strategies for Millennials in the Information Technology (IT) sector. Given the significant role Millennials play in the workforce, understanding their unique workplace expectations and the factors contributing to their turnover is essential for IT companies to maintain stability and growth.

Design/Methodology/Approach: The study employs a mixed-methods approach, including quantitative data from structured surveys distributed to Millennial employees, secondary data analysis from industry reports, and qualitative data from in-depth interviews and focus group discussions. A bibliometric analysis of peer-reviewed articles published between 2006 and 2024 was also conducted to identify publication trends, key contributing authors, and influential studies. The analysis was performed using biblioshiny (bibliometrix package) in RStudio and VOSviewer software.

Findings: The findings highlight that career advancement opportunities, work-life balance, recognition, supportive organizational culture, and effective onboarding processes are critical factors influencing Millennial retention in the IT sector. The study also reveals an increasing number of publications and citations over the years, indicating a growing interest and recognition of the importance of this research area.

Originality/Value: This research provides a comprehensive understanding of the factors driving Millennial attrition and offers actionable strategies for IT companies to enhance retention. By aligning organizational practices with Millennial expectations, companies can improve employee satisfaction, reduce turnover rates, and foster a more engaged and productive workforce.