Identification of Critical Factors for Performance Evaluation of Urban Public Road Transportation Organizations

Abstract

Public road transportation plays a pivotal role in urban mobility, necessitating an efficient performance evaluation framework for transport organizations. This study aims to identify critical performance factors for State Road Transport Organizations (SRTUs) in India by leveraging secondary data spanning three years on 17 independent variables. To establish the relative priority of these factors, the study employs a comprehensive multi-method approaches.

The analysis provides insights into the most influential determinants of transport efficiency. The findings aid in formulating data-driven policies for improving public transportation systems by prioritizing key performance metrics. This Study offers a structured evaluation framework for policymakers, transport authorities, and urban planners to optimize the performance of public road transportation systems, ensuring sustainability and efficiency in urban mobility.