Strategic Integration of Big Data Analytics and Business Intelligence for Enhancing Supply Chain Resilience in SMEs

Abstract

This study examines the impact of Big Data Analytics (BDA) capabilities on supply chain resilience and the role of Business Intelligence capabilities as a mediator, especially in small and medium-sized enterprises (SMEs). The cross-sectional method through survey responses was adopted for hypothesis testing. In all, 153 responses were obtained and analyzed using the approach based on partial least squares with SmartPLS3. The results indicated that capabilities in BDA significantly contributed to the anticipation, response, and recovery dimensions of supply chain resilience. Further, it was realized that BI capabilities mediated the process of change of information into actionable insights that enhance agility and reactivity. This mediation effect is especially beneficial for SMEs, as it amplifies the impact of BDA by effective data utilization. The findings further depict that BDA technology integration with strong BI capabilities enhances decision-making, risk management, and operational efficiency to drive supply chain resilience plus competitiveness..