An Analysis of the Sources of Type I and Type II Errors in E-Recruitment in the IT Industry

Abstract

There are two errors occur in recruitment as we define the errors in Quality Control, Type 1 and Type 2 errors. Type 1 error is rejecting a potential candidate while the type 2 error is accepting a wrong candidate. In the online recruitment, the early shortlisting is done just based on the information in resume. A few challenges faced in online recruitment includes abandonment in application, commonness in skill and knowledge, recruitment process etc. The use of social media in online recruitment by both applicants and recruiters is also considered. The respondents of this research are IT employees in Bengaluru, India, and the sample size is 381. The results show that the use social media by the applicants to understand about the firm, position, and reviews while the recruiters use the applicant profiles to understand their interests, behavioural patterns etc. Recruitment consultants play a vital mediating role in finding right candidates and in influencing the passive applicants. The errors in online recruitment arise in interview process. Social media effect on solutions to reduce errors in recruitment is not significant, the effect of errors in recruitment on solutions is significant .