Quantum Machine Learning Technique for Insurance Claim Fraud Detection with Quantum Feature Selection

Abstract

This paper demonstrates a novel use of quantum machine learning (QML) algorithms for detecting fraudulent activities in the home insurance sector. Utilizing actual data and IBM Quantum processors through the Qiskit software stack, the study introduces an innovative method for selecting quantum features that are specifically designed to accommodate the limitations of Near Intermediate Scale Quantum (NISQ) technology by using the Quantum Support Vector Machine (QSVM) in conjunction with traditional machine learning techniques. A comprehensive comparison was conducted to evaluate their effectiveness in detecting fraud. The indicators such as accuracy, recall, and false positive rate are carefully analyzed. Despite the constraints of current quantum technology, QSVM shows excellent accuracy, especially on limited datasets, indicating its potential to enhance insurance fraud detection. The research emphasizes the crucial feature selection in optimizing QML algorithms for fraud detection tasks. It investigates the capacities of hybrid quantum/classical machine learning ensembles. Future research directions include expanding this study to actual hardware implementations to verify its practical feasibility. The work enhances financial security in the insurance business by using quantum computing technology in fraud detection approaches. It establishes the feasibility and efficacy of using quantum resources to solve difficult real-world issues, setting a foundation for or the broader application of QML in fraud detection and other fields.