The Moderating Role of Institutional Policy Implementation on Quality of Work Life - Employee Performance Nexus: Evidences from Public and Private Hospitals in Kenya

Abstract

This study purposed to determine the moderating role of Institutional Policy implementation on the relationship between quality of work life and employee Performance in Public and private hospitals in Kenya. Correlation and cross-sectional descriptive research designs were adopted. Primary data were collected, using structured questionnaires, from 370 hospital employees, drawn from 2 level 6 and 10 level 5 hospitals in Kenya. Descriptive and inferential statistics were used to analyze data and hypothesis was tested at 5 percent level of significance. The study findings revealed that Institutional policy implementation positively and significantly moderates the quality of work life - employee performance nexus in both public and private levels 5 and 6 hospitals in Kenya. It was therefore concluded that improvement in Institutional policy implementation on medical supply and training significantly increases the positive influence that quality of work life has on driving employee performance in Kenyan hospitals. The study recommends the hospitals in Kenya to effectively implement favorable hospital policies in order to enhance their employee performance. The study results make substantial contributions to the existing literature on moderating effect of institutional policy implementation and offer valuable input in policy formulation in hospitals.